Thursday, September 28, 2023

Watch Out for Council Tax Refund email Scam

Residents in Amber Valley are being advised to watch out for a potential email scam which appears to offer a Council Tax refund.

This follows a suspicious email sent in to Amber Valley Borough Council. The email was forwarded to the Council by a resident of Amber Valley who was concerned about its contents. The email contained a message that the resident was eligible to receive a tax refund which could only be reclaimed by completing and submitting bank details on the online form within the message. The form asks for the recipient’s bank details.

Amber Valley Council highlighted a similar problem a few months ago when scammers were making unsolicited telephone calls to residents. It now seems that emails are also being used to gain access to bank account details by offering false refunds on council tax.

Amber Valley’s Revenues Collection Manager, Martin Hendy said:

We are again reminding residents never to give out personal details over the phone or by email. If you have any doubts about any cold calls or emails you receive relating to Council Tax, you should ring the Council on 01773 841 440.  Should you receive any contact you are unsure about, its legitimacy should be checked using the organisation’s contact details published in the phone book or a reliable source of information. Do not rely on details provided with the initial contact.

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